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Why do you need to call me? |
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Sometimes we make phone calls to contact you based on the following situations or other situations without alternative.
i) If your order is a large one and the payment is a good sum, we need to verify your order and make sure the payment.
ii) When your order is ready to deliver and we cannot contact you through other ways like whisper your character in game or no response to our e-mails.
iii) Some wrong information you provide us by mistake. Such as character name and accounts information.
iv) Our third party partners send me an alert about the credit card peculate. We need your help to solve the issue.
To avoid the vast time differences between certain countries, we prefer you leave us information about your leisure time. Referring to your time zone, we promise won’t call you at late night.
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